Jobs

Medical Receptionist

About the job

Company Description

Nexus Care Limited is a healthcare provider based in Auckland, focused

on delivering reliable, patient-centered medical services to the local community. The

organization values respectful, efficient, and accessible care, with an emphasis on clear

communication and supportive patient experiences. Team members are encouraged to

collaborate across clinical and administrative functions to ensure smooth practice operations.

Nexus Care Limited offers a professional environment where staff can contribute to improving

patient journeys and strengthening community health outcomes.

Role Description

The Medical Receptionist role at Nexus Care Limited is based in Epsom,

Auckland, with primary duties performed on-site and some tasks able to be completed from

home. Day-to-day responsibilities include welcoming patients, managing check-in and check-

out processes, answering phone calls, and responding to queries in a professional and

courteous manner. The Medical Receptionist will schedule and confirm appointments,

maintain accurate patient records, and coordinate with clinical staff to support efficient clinic

workflow. Additional tasks include handling patient documentation, processing payments,

managing correspondence, and ensuring the reception area remains organized and

presentable. The role also involves using practice management systems, following privacy and

confidentiality standards, and contributing to a positive, inclusive environment for patients

and colleagues.

Qualifications

• Candidates should possess strong Receptionist Duties skills, including greeting

  patients, managing front desk operations, and handling administrative tasks.

• Candidates should possess solid Appointment Scheduling abilities, including

  organizing, confirming, and adjusting bookings in practice management systems.

• Candidates should possess professional Phone Etiquette skills for handling inquiries,

  triaging calls, and communicating with patients and healthcare professionals.

• Candidates should possess an understanding of Medical Terminology to accurately

  process information and communicate with clinical staff.

• Candidates should possess familiarity with a Medical Office environment, including workflows, confidentiality requirements, and record-keeping practices.

• Candidates should possess strong communication and interpersonal skills, with the

  ability to support diverse patients in a calm and respectful manner.

• Candidates should possess good organizational skills, attention to detail, and the

  ability to manage multiple tasks in a busy setting.

• Experience using electronic health records or practice management software and proficiency with common office applications (e.g., email, spreadsheets) is beneficial.

• Prior experience in a healthcare or reception role and relevant training or certification in

  medical administration are advantageous but not mandatory.

  Apply in confidence to the managing director Russell Twentyman, forwarding your cover letter and C.V [email protected] 

Doctors and Nurse Practitioners

Job Description

Nexus Care is looking for dynamic and passionate doctors and nurse practitioners to join our innovative and progressive team based across two locations in the stunning suburb of Epsom Auckland, New Zealand.

We are part of a tight knit health community where your contribution can really make a difference to the outcome of our patient’s health and wellbeing.

Your ability to contribute and guide the direction of the business, for the better of our community will also bring a sense of satisfaction, making us one of the most desirable places to work in Aotearoa.

Nexus Care is going through a significant period of growth and change, with developments and innovation in a wide range of disciplines.

We can offer

• A permanent full or part-time position

• A safe and healthy working environment with access to a free, confidential support service

• Opportunities for ongoing development and career progression

• A supportive team of highly skilled nurses, doctors and an experienced administration team

• A strong remuneration package with excellent benefits including support with relocation to New Zealand and registration.

You will

• Have sound clinical skills, knowledge and great communication skills

• Be eligible to work in New Zealand and gain registration with MCNZ.

Please check this link: https://tinyurl.com/4nzk4s23

Epsom is an affluent suburb located in the centre of the Auckland isthmus between Mount Eden and Greenlane, south of Newmarket, and 5 km south of the Auckland City Centre.

Known for Alexandra Park raceway, a renowned harness racing venue. There are also popular trails running up grassy Mount Saint John volcano and soaring Mount Eden, home of the tranquil, plant-filled Eden Garden.

There are great schools, childcare facilities and quality accommodation.

Epsom represents the best that Auckland can offer.

To discuss this fantastic opportunity, please contact our Managing Director:

Russell Twentyman by email: [email protected]